Our commitment on accessibility


Key principles

Our policy is based on:

  • respect for the dignity and independence of people with disabilities
  • equal opportunity for people with disabilities to access, use and benefit from our services or programs with the same quality and timeliness that others receive

Laws and rules

The standards and rules on providing accessible customer service are set out in the:

Employee training

Our staff will be trained in how to provide accessible customer service and on the requirements of our accessibility policies.

Information and Communication

When communicating or providing information or services to a person with a disability, we will do so in a manner that takes the person’s disability into account.

Accessible Formats and Communications Supports

If a person with a disability needs an accessible format, or help to communicate with us, we will work with the person to provide the format or support that will meet their needs — at no additional cost to them.

If we are not able to meet the person’s particular requirement in a reasonable timeframe, we will inform them and will work with them to determine an alternate method or will provide a summary of the information.

Accessible Websites and Web Content

Our internet websites and web content controlled by Brick Works Academy, will conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0

Feedback Process

We will inform our customers of the choices available for them to give feedback.

Feedback may be provided:

  • in person
  • by telephone
  • in writing
  • by email or
  • by any other communication technology as required

If customers with disabilities would prefer to give their feedback, and receive a response to it, using an alternate method than the one offered, they may request it.

Service Disruption

If there is a problem with facilities, equipment or services that people with disabilities rely on, we will provide notice to the public.

The way we provide the notice will be determined by the nature of the problem.

We will always try to make alternative arrangements to provide service where possible.

Assistive Devices

People with disabilities may use their own personal assistive devices. 

Service Animals

People with disabilities may use their service animal in all parts of our premises that are open to the public, unless the animal is excluded by law, such as in food preparation areas.

In this case, we will ensure that appropriate alternative arrangements are made to ensure that the person can access the service.

Support Persons

People with disabilities can access their disability-related support person while using our services.

Support persons joining students are required to bring a police record check for our files.

If you have any difficulty accessing any of our content please contact david@brickworksacademy.com to discuss accessibility options where we may help you and your children.

Wheel Chair access

To the best of our knowledge the host sites are wheel chair accessible with the following exceptions.

  • Toronto North De La Salle College has no wheel chair accessibility.
  • Toronto West is fully wheel chair accessible except for the Pokemon Designer Classroom.

We try to rent fully accessible sites where ever possible.

Special Needs Students

Children with Special Needs can excel at camp when in the right setting and with the right support.

Please note Brick Works Academy summer camps host many children per week at each facility, This can result in a loud busy environment. If you have concerns regarding your child's sensory sensitivies please feel free to contact david@brickworksacademy.com to inquire about the specific facility and theme you are considering for more details. Some facilities have individual classrooms while others have multiple smaller camps sharing a larger common space. Most locations share a common drop off location before camps begin and after camps end. (the time before 9am and after 4pm can be the least structured times and may pose the most difficult for some students - you may wish to plan your drop off and pick up accordingly)

Brick Works Academy wants all our students to be successful and recognizes that one size doesn't fit all.  To address the needs of as many students as possible we have initiated two programs.

    Kidsability - Firefly

    For students who have special needs and may require a smaller class room environment of approximately 6 students with more adult 1:1 support we have teamed up with Firefly Therapy Services, offered at KidsAbility’s Waterloo site, Jr. Robotics and Minecraft classes will be offered this fall. These classes will be offered and administered by Firefly’s team at 500 Hallmark Drive, in Waterloo.  Brick Works Academy will be supporting their team of specialized staff in areas of curriculum and learning objectives for each camp. Please contact Amanda Griffin at Firefly to apply for a spot in the Firefly Brick Works Academy sessions.


    Personal Care Workers

    In addition to the above exciting program with Firefly, we are also working with parents of high-functioning students who may need additional assistance to attend our regular programs. In these cases, parents will be permitted to make arrangements to supply their own personal care worker for their child.  Modified hours may also be arranged where a parent is supplying a care worker.  Care workers must supply a vulnerable persons police check. Care worker must take full responsibliity for the care of and supervision of the partipant. 

    NOTE: Please be aware that Minecraft is used in a social context with 30 students sharing a common virtual environment. If your child is unable to handle the constraints of working in a virtual collaborative environment sharing the building process and being accepting when things do not go as planned, they may need to work in the Minecraft single player environments.  An interest in Minecraft does not guarantee success in the class.  

    Lego Robotics are used in groups of 2 children. Students will need to share the resources.


    Student Expectations to participate

    • Children need to be able to perform at the age level of the camp they are applying to attend.
    • Children need to be respectful to their teachers, equipment and other students.
    • Violence, coarse language, or failure to work with others under the class rules as set out in the code of conduct will result in expulsion from the program without refund.

    Guelph residents can apply for funding to supply a support worker to assist your child. Visit CMHA Waterloo Wellington Dufferin Kids in Camp program at http://www.cmhawwd.ca/skic


    Extend A Family Waterloo Region Extend-A-Family Waterloo Region is committed to working side by side with families and the community to promote inclusion and serve people with developmental and/or physical disabilities.


    All locations are wheelchair accessible.

    Children prone to violence or destructive behaviour unfortunately are not eligible for camp even with these accommodations.  Thank you for your understanding.  Parents will be held responsible for any equipment or location damage. Students found to be violent or destructive will be asked to leave without refund.

    All students must be able to perform to the age level of the class they are registered and stay with the group.